First I answered a questionnaire that addressed my hair concerns, texture, and goals. I was also able to choose my preferred scent choice which I thought was neat, I love all thing tropical so I chose Cool Coconut and it did not disappoint!Â
Shortly after filling out the questionnaire I was assigned my very own personal chemist and formulation tech. They were great about communicating the processes and making sure my concerns were addressed, as well as following up afterwards.Â
Next my first Formulate box arrived. My box included my custom shampoo and conditioner set as well as a informational pamphlet. The pamphlet included a summary about my hair, my future hair goals, as well as ingredient insights which I found very informative. You can see my full un-boxing on my Instagram highlights HERE. Â